Tuesday, March 24, 2015

Quality control

When talking about quality control, the first thing that comes on my mind is the responsibility. If I complete my part of responsibility and you complete yours; and then in aggregate if some expert put their view on it for the thumbs up or thumbs down; the process of quality control would be checked.

We talk the talk about big stuff on quality management system and quality control and when it comes to act on it, everyone vanishes in thin air. Suddenly there is no budget for quality control; everyone becomes so busy with meetings, reporting, field work, deadlines that they do not give a damn about the quality control unless at the end of the project term when you urgently need to make sure that your work estimate is going on as planned. Then you suddenly remember the system out of blue and want it done in no time.

I wonder why people do act and start working when the deadline approaches and give no damn concern until they have enough time.

If you ask me why do we need to bother about quality management system? The simple answer would be: because we need to bother about realistic results and transparent documentation. None of the projects do better than expected and hardly do achieve the realistic scenario. And most of the projects go horrifically wrong, just achieving the numbers and not the actual motive of sustainability.

If there is no system and you conduct a quality check with minimal documentation, what would you expect? Definitely a negative numbering with higher risk of failure. And you can not complain the person who conducts quality control for not searching enough data and documents. It is a complete state of panic sometimes when you start searching for records which is just a year old. Imagine searching past records since the start of the organization. Drop down dead!

However, it is never too late to start afresh. At least having something to record is better than having nothing at all. But the crucial part is the understanding of the urgency of such systems within the organization and how seriously the seniors and board of members prioritize it for implementation. 

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